PRIVACY POLICY
Anyco is dedicated to providing you with high-quality services, and this policy describes our ongoing responsibilities to you in terms of how we treat your Personal Information.
We have embraced the Privacy Act 1988 (CthAustralian )'s Privacy Principles (APPs) (the Privacy Act). The NPPs regulate how we acquire, use, disclose, keep, safeguard, and dispose of your personal data.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal information is information or an opinion that may be used to identify a specific person. Examples of Personal Information we collect include: names, addresses, email addresses, and phone numbers.
We gather your Personal Information for the primary purpose of providing our services to you, giving information to our clients and marketing. We may also use your Personal Information for secondary purposes closely linked to the primary purpose, in circumstances where you would reasonably anticipate such use or disclosure. You may request to be removed from our mailing/marketing lists at any time by writing to us.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorized by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorized by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Anyco will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
We will make every effort to ensure that your Personal Information is accurate, full, and current. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any questions or concerns, please don't hesitate to contact us.
Our customer service team is available 5 Days a Week from 9:00 am - 5:00 pm AEST.
We will be happy to assist you. Please fill up the form below or send us an email to support@anycostore.com and we will get back to you right away.